We love happy customers therefore we offer a full refund or exchange on items returned unworn and in its original packaging with tags attached, within 14 days of receipt of goods. Please note we cannot refund the cost of the shipping just what you paid for the items you ordered. We recommend sending returns via registered post as we do not accept responsibility for lost items.
If you want to exchange a product please note you will have to cover the extra shipping fee.
For international exchanges please ship them back to the following address with a note indicating if you want an exchange or refund:
20856 nw 75th street, Alachua,
If you are Costa Rica please mail it to:
Dkoko Surfwear Ltda
Apartado Postal 137-4023
Jacó, Puntarenas, 61101
If notified before goods have been dispatched, dkoko.com can accommodate order cancellations. If items have been shipped, dkoko.com reserves the right to refuse order cancellation.